Maintenance

Have a problem? Call maintenance.

Sometimes things break or need service. Don't just let it go or try to make repairs—report the issue as soon as possible.

We'll send out a member of our maintenance staff to inspect the problem, determine what parts and repairs are needed, and complete the repair.

Add your center desk's number to your contacts. You can find the number on your residence center's webpage.

In these situations, there is no immediate danger to people, personal property, or the building.

Examples of non-emergency repairs:

Light bulb replacement
Sticky locks
Window screen replacement
Furniture repairs
Oudoor phones and call boxes
Doors that are sticky, squeaky, or hard to open or close, but are otherwise operational
Shower heads that are not working

If the situation is dangerous for people, personal property, or the building, it is an EMERGENCY! Your immediate action is required.

Immediately call your center desk.

Examples of emergency repairs:

Keys stuck in locks or room locks that are not working
Non-resident room doors that are not closing/locking properly
Doors that are unlocked that should be locked or doors that are locked that should be unlocked
Messes that need cleaning up (vomit, blood, urine, broken glass, and food or drink spills)
Elevators that are malfunctioning
Malfunctioning equipment that cannot wait until the next working day (e.g., overflowing toilets, faucets that won't shut off)
Vital equipment that needs replacing (e.g., all toilet paper missing from a bathroom, all light bulbs removed from an area)
Problems with heat and air conditioning in rooms
Broken windows